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Privacy Policy

1. Introduction

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Welcome to MyLawMate ("we", "us", "our"). We are committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we collect it, why we collect it, and how we store, use, and share it.

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This policy applies to information we collect through our website (MyLawMate.co.uk), products, and services (collectively, the "Services").

Our Contact Details:​

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2. What Information We Collect

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We receive, collect, and store any information you enter on our website or provide us in any other way. We may collect the following personal information:

  • Personally Identifiable Information you provide: This includes your name, email address, billing address, and any other details you provide when purchasing a product or signing up for our newsletter.

  • Information collected automatically: We may use software tools to collect session information, including your Internet protocol (IP) address, login details, computer and connection information, page response times, length of visits to certain pages, and page interaction information.

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3. Why We Collect Your Information

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We collect both Non-personal and Personal Information for the following purposes:

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  1. To provide and operate the Services.

  2. To provide our users with ongoing customer assistance and technical support.

  3. To be able to contact our visitors and users with general or personalised service-related notices and promotional messages.

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services.

  5. To comply with any applicable laws and regulations.

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4. How We Store, Use, and Share Your Information

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you.

 

Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may share your information with trusted third-party services as necessary to provide our Services (e.g., payment processors, email marketing platforms), but we will only do so in compliance with this policy and applicable law.

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5. How We Communicate with You

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

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6. Use of Cookies and Other Tracking Tools

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Our website uses cookies and may use other tracking tools (e.g., web beacons) to enhance your user experience and analyse site traffic. It's important to note that third-party services, such as Google Analytics, placing cookies or utilising other tracking technologies through our Services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by this Privacy Policy.

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7. Your Data Protection Rights

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You have the right to access, correct, amend, or delete any personal information we have about you. If you would like to exercise any of these rights, please contact us at lawmate.revision@gmail.com.

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Under UK GDPR, your rights include:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

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8. Privacy Policy Updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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9. How to Complain

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If you have any concerns about our use of your personal information, you can make a complaint to us at lawmate.revision@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

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The ICO’s address: Information Commissioner’s Office Wycliffe House, Water Lane Wilmslow, Cheshire, SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

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